At Listing Scout ("Listing Scout" or "we" or "us" or "our"), we appreciate your use of and contributions to our Web sites (defined to include all properties (mobile, web or otherwise) owned and operated by Listing Scout) and features (known as the "services"). Listing Scout respects your privacy and is committed to protecting your personal information.
The Listing Scout Web sites and our extensive set of features are funded through memberships. We pledge to be transparent about the information we monitor and collect from you. We keep information private between you and Listing Scout, except as explained below.
When you use Listing Scout's Web sites, we collect a variety of information.
-Information you provide. When using our Web sites and services, you may provide information about yourself, such as name, address, phone number and e-mail. This may occur when you register on Listing Scout, claim a home, or complete other forms, such as a loan request. We may combine this information with other information we collect from your activity on our Web sites or from other companies. You may also provide information about a third party on a Listing Scout Web site, for example, if you share a real estate listing with a recipient via email.
In addition, when you order products or services from Listing Scout Web sites, Listing Scout may collect your credit/debit card information. Listing Scout will use this information solely to complete your order and will not share this information with outside parties, except to the extent necessary to complete the order or comply with applicable law.
-Usage logs. When you use the services, your computer communicates a variety of information to computer servers, including the existence of cookies, your Internet Protocol address, and information about your browser program. We also create a record of what information you are requesting, such as the page or subject areas you're visiting.
-Calls. Calls to Listing Scout or to third parties through Listing Scout may be recorded or monitored for quality assurance and customer service purposes. If a call is recorded between you and a third party, it will be deemed private information of both you and the third party, and may be released to either of you.
In general, Listing Scout uses the information collected from you to communicate with you and operate our features and services. Listing Scout also uses this information to present you with advertising that we believe will be of interest or useful to you.
Your privacy is important and we are committed to protecting information that identifies you personally, where you have chosen to keep it private. We will only share personal information that you provide outside the public areas of our services in the following circumstances:
-Consent. When you consent or direct Listing Scout to share the information. For example, if you choose to contact a real estate agent or lender through Listing Scout, your name and e-mail address will appear to the recipient of the message.
-Merger or sale. If and when Listing Scout is involved in a merger, acquisition, or any form of sale of some or all of its business, personal information may be transferred along with the business
When you provide public information without identifying yourself, we will protect your personal identity as described above. If your account profile does not identify you personally, Listing Scout won't reveal your identity to third parties except in accordance with this policy.
-Real estate information. Listing Scout strives to provide open and transparent information about real estate markets. As a result, we make available past sales prices for homes, and allow any user to post a question or answer about a given home. Many times, this information is already publicly available. As long as discussion surrounds real estate and not individuals, we intend to keep this information freely available on our Web sites. Where a professional participates in the Listing Scout community, we may also allow users to comment on the professional, such as the lender ratings in the Listing Scout Mortgage Marketplace.
-Aggregated non-personal information and other information without personal identification. While we do not share your personal information with third parties unless permitted above, Listing Scout may share aggregate anonymous information with third-parties. This information does not personally identify individuals, but instead provides a helpful understanding of the groups of people who prefer certain types of information and services.
You may receive e-mail from Listing Scout for a variety of reasons - for example, if you took an action on the Listing Scout Web sites, you signed up for a regular report, or you posted your home for sale and a buyer sent you a message. We respect your desire to manage e-mail correspondence. Also, you can manage your receipt of some types of communication by following the instructions included in the e-mail we send you.
Listing Scout can provide you with helpful information based on where you are. If you tell Listing Scout where you are (eg., by allowing your mobile device to send Listing Scout your location), Listing Scout may use that information to provide you with location-based information and advertising. If you wish to deactivate this feature, you can disable location services on your mobile device.
Listing Scout will not knowingly collect personally identifiable information from any person under the age of 13. Our services are not designed to attract the attention of persons under the age of 13.
Personal information will be processed and stored by Listing Scout in databases hosted in the United States. Listing Scout has taken reasonable steps to protect the information users share with us, including, but not limited to, setup of processes, equipment and software to avoid unauthorized access or disclosure of this information.
If you have any questions about this privacy statement, or the privacy practices of Listing Scout, please e-mail us at firstname.lastname@example.org.